Vodafone Group Enterprise (VGE) is our Global organisation, committed to providing innovative products and services to enable multi-national organisations to stay agile and competitive – wherever in the world they do business. We are on a journey to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one mobility solution and are able to help our clients do ‘more with less’ by empowering employees to work more flexibly and efficiently.
We are recruiting to fill the position of:
Job Title: Network System Support
Ref No: 0803/OPS/NSS/NIG
Job Location: Lagos
Job Type: Full-time
Employment Type: Permanent
Job Description
. Providing help-desk support duties to all Authenticated users on the network including Apple Mac users in the company including installation and configuration services.
. Maintaining the daily / monthly backup of data in all VBN offices including Abuja and Port Harcourt and liaising with the IT Contact personnel in each of the offices on all IT-related issues.
. Providing required IT-support which include but not limited to Windows Operating Systems and Server Applications.
. Troubleshooting and resolving of network problems.
. Maintain the IT network including servers, switches and all other IT-network related equipment.
. On-call and after hours support.
. Installs or modifies existing installations of networked computer hardware, software, and other components.
. Provide 2nd level support for all business applications and other applications used in the company.
. Ensuring that the firewall security aspect of the IT overall security implementation is maintained and supported.
. Research and certify the operation and compatibility of hot fixes (patches), new versions of vendor provided applications and appliances, across a variety of hardware and software platforms.
. Work with Customers to activate services; and assist with Problem resolution as required.
Education, Qualifications and Special Training
. B.Sc / HND Computer Science / Engineering
. B.Sc / HND Electrical / Electronics Engr.
. MCSE / MCP / CCNA / CCNP
Experience:
. System & Network Administration
. Help-desk services
. Network security
. Mac Apple Server / System administration and support
. Fortigate administration
. WiFi implementation and support
Application Closing Date: Ongoing.
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